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The Importance of Proper Tech Implementation for Hotels: A Recap from Our LinkedIn Live Chat

In a recent LinkedIn Live chat, I had the pleasure of discussing the crucial topic of tech implementation for hotels. As technology continues to shape the hospitality industry, I wanted to share some insights on how hotels can successfully integrate new tools and systems to improve efficiency, enhance guest experiences, and stay ahead of the competition. Here’s a recap of the key points from our discussion, focusing on the importance of involving your team from the start, aligning on common goals, and ensuring successful long-term adoption.


Involve Your Team from the Start

When it comes to tech implementation, one of the most critical steps is to engage your team early on. Hotels are multifaceted, and extremely complex, with many departments relying on different systems, and introducing new technology affects everyone. By involving your team from the beginning, you can gather feedback, address concerns, and ensure that the technology you’re choosing solves real problems. Early involvement builds confidence and ownership, making the transition smoother and ensuring employees feel equipped to succeed with the new system.


Align Around Common Goals

Another critical element I always stress is the need to align on common goals. Everyone from leadership to front-line staff should understand why the technology is being implemented and what the desired outcomes are. Are you trying to enhance the guest experience, streamline operations, or improve communication? Having a shared and agreed upon vision helps to keep everyone focused and makes it easier to track the success of the implementation. Without clear goals, tech adoption can become disjointed, with departments working toward different objectives.


Ensure Long-Term Adoption

Tech adoption doesn’t stop once the system is live. It’s important to continue offering training, support, and regular check-ins to ensure that the technology remains effective and aligned with your evolving needs. Continuous learning and support are key to keeping your team engaged and ensuring the system delivers the results you’re aiming for.  The training doesn’t stop when the system is live.


How I Can Help

With years of experience in the hospitality industry, I specialize in creating personalized tech implementation strategies that stick. I work closely with hotel teams to understand their unique challenges and goals, ensuring that the technology chosen is the right fit. By involving your team early, aligning everyone on common objectives, and providing ongoing support, I help make sure the tech implementation is a success both in the short and long term.

By following these principles, I believe hotels can streamline their tech integration and create a culture of continuous improvement that drives better guest experiences and operational efficiency. If you’re looking for a tailored approach to tech implementation, I’d love to help guide your hotel toward lasting success.


About Integrated Hospitality Consulting:

Helping hotels transition to new systems while reducing costs and maximizing ROI. With expertise in Accounting, PMS, POS, and Revenue Management systems, we specialize in project management, data migration, system integration, and reporting optimization. Our hands-on approach prevents scope creep, streamlines operations, and saves hotels time and money by avoiding costly mistakes and unnecessary delays.


About Affixify

Affixify is a technology due diligence platform designed specifically for hoteliers. Our platform helps hotel professionals quickly and efficiently compare a wide range of technology vendors to find the best solutions for their unique needs. With an unbiased approach and a comprehensive database of hotel technology platforms, Affixify ensures that hoteliers can make informed decisions and select the right technology to drive their business forward. We understand that no single solution fits all, and we’re here to help you find the perfect tech fit for your hotel. To learn more, get in touch with us at www.getaffixify.com

 
 
 

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